Validate your Point of Service

For many healthcare facilities, charity and bad debt are increasing by double digits. In addition, more patients are presenting with high deductible insurance programs or health savings accounts.  Opportunities to increase Point of Service collections as well as reduce bad debt exist from collecting:

  • Payments from self-pay patients for today’s services
  • Copays and deductibles from insured patients
  • Prior balances from patients at current service

Valetude POS software and services, tailored to individual clients, provide registrars, pre-admission schedulers and counselors access to up-to-date, easy to read, accurate patient account statements. Data is hosted so there is no additional investment in infrastructure or staff to support new servers. The software is web-based requiring no installation and minimal training.  It is used to search patients and generate PDF statements that can be printed and provided to the patient during registration.

Valetude POS software and services answers a number of key business questions:

  • What is the magnitude of the opportunity?
  • Are POS procedures being followed and is the system being used properly?
  • What percentage of “dollars walking through the door” are in fact being collected?
  • What financial incentives, if any, make sense to reward registrars for collecting additional dollars?
  • How is ROI measured on efforts to increase collections at POS?

"Valetude's POS statement is very professional, highly customized, and allows us to collect across facilities with confidence.  This tool has helped us reduce our bad debt by $2M+ year after year."

- ***

Asst. Director, Revenue Cycle Management


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